Police shame time wasting 999 callers

Friday 01 February 2013 Updated: 13/02 14:43

A PROBLEM getting served at McDonalds and forgetting a laptop password are just two of the bizarre calls to 999 operators.

West Midlands Police have released recordings of the two calls as part of fresh efforts to stop people using the emergency line as an advice line.

www.soundcloud.com/westmidlandspolice/sets/999-mcdonalds-wont-serve-me

Other time wasting calls taken over the past year include about lost property, people asking for directions and from revellers who have been denied entry to a nightclub.

The force receives around 1,500 999 calls a day - and on Saturday call handlers will be tweeting some of the real-time calls they receive from 7am until 7am on Friday and Sunday morning to give people an insight into what they have to deal with.

Chief Inspector Sally Holmes said: "Its astonishing listening to them but they hide a serious truth.

"Each call often takes minutes to deal with as staff have to clarify the situation; it might not sound like much but if someone is trying to get through to report a genuine life or death emergency then a minute is a very long time to wait.

"I cannot stress enough that the 999 number is for emergencies only.

"As well as the bizarre calls police also receive deliberate hoax calls which take up vital time. The daft calls are bad enough, but for someone to maliciously dial 999 to take up police time, knowing they are making a false report, is unacceptable."

If you're on Twitter you can follow the calls the force recieves @wmpolice.

Share This

Popular »

1 Concerns over missing Solihull solicitor

2 Parking shake-up to wait on new store

3 Theatre boss died from DVT

4 Tributes to Grade A teacher

5 Hospital signs shows what help's on offer in Solihull

More news »

Date set for Shirley Carnival

A DATE has been announced for this year's

Union anger over redundancy deal

THE union representing workers at the Hovis bakery

Carer stole from vulnerable pensioner

A CARER stole from a vulnerable, bedridden pensioner

Man admits killing pensioner in hit and run

A MAN has admitted causing the death of

Regional news »


Coventry Observer
Coventry council leader Lucas's attack on 'middle class' was 'disrespectful'

COVENTRY council's Labour leader Ann Lucas has been accused of ...

Redditch Standard
Star Steps into raunchy new role

SHE MAY be known to millions as one fifth of ...

Leamington Observer
Rail line re-opening next week following Harbury landslide

THE RAIL line between Leamington and Banbury is set to ...

Stratford Observer
Rail line re-opening next week following Harbury landslide

THE RAIL line between Stratford and London is set to ...